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Better Business from ArcherPoint
November 2013

A Year of Opportunity, Growth and Change

“It has been nothing but a positive experience working with ArcherPoint staff as well as clients. ArcherPoint actually gets it…they really put clients first.”
- Quentin Martin, Senior Account Manager and new ArcherPoint employee

During Thanksgiving week, it is naturally a time for us to give thanks for a very good year, one which has also put us in a position to be able to better serve our clients in 2014. Following is a letter from our CEO, Greg Kaupp: 

Dear Clients and Colleagues,

This year has ushered in significant changes and opportunities here at ArcherPoint.  The biggest change is that we have expanded internationally and we have hired new team members in both Canada and India.  We have also been working on establishing an international upgrade competency center which will allow us to significantly reduce the cost of upgrades both to our own clients as well as the clients of other partners.
In addition to the international expansion, we have implemented new support systems and are now offering 24/7 unlimited support options for as little as $500/month.  Our vision of support goes well beyond the traditional break fix model of support, and the support team is chartered to not only help clients resolve issues, but also to help them discover how to use Microsoft Dynamics NAV more effectively.
Since the beginning of the year, we have hired 14 additional team members, bringing our total headcount to 64 in North America and 2 in India--that's a 20% growth in staff in 2013.  This coming year will bring even more positive changes as we explore turning ArcherPoint into an employee owned company.
Thank you for an amazing year and the start of even better things to come.
Greg Kaupp

“It’s obvious to me that ArcherPoint is committed to continuing to deliver solutions that can help businesses solve their biggest challenges, keeping them competitive in a constantly changing market.”
- Thomas Nielsen, Consultant - Retail Practice and new ArcherPoint employee

ArcherPoint News & Events

ArcherPoint Lunch & Learn: NAV 2013 Series - Assembly Management
In Dynamics NAV 2013, Assembly management lets you create assemblies for stock (assemble to stock) or on the fly (assemble to order), allowing you visibility into components before they are assembled and when the order is placed. See shortages as units by day and graphically. Through Assembly Management, you get greater insight so you can better meet the needs of your customers.
December 10, 2013 - 2 PM ET

ArcherPoint Lunch & Learn: Stay Ahead of Sales Tax Changes
Sales tax, at both the state and federal levels, is evolving every day. Regardless of industry, pending legislation such as the Marketplace Fairness Act of 2013 could dramatically affect your business. In just one hour, you'll learn: about the current state of sales tax legislation; tips for identifying and mitigating your audit risk; and ways to be ready for the changes, including sales tax automation tools for your Microsoft Dynamics ERP and/or e-Commerce system.
December 12, 2013 - 2 PM ET

ArcherPoint Lunch & Learn: What is the Difference Between Reporting and Business Intelligence?
Business Intelligence is a big buzzword in today’s technology landscape, but what does it really mean? Join us to go beyond your financial reporting, and learn the real meaning of BI and how you can see your business in new ways. Quickly analyze trends and outliers to target actions that will enable you to run your organization more efficiently and profitably. At the end of this session, you will be able to determine if BI is right for you and your business by learning what it truly offers.
December 17, 2013 - 2 PM ET

Visit ArcherPoint's Resource Center to see recordings of recent web events.

ArcherPoint Support Portal: Flexibility, security, visibility all in one
The ArcherPoint Support Portal is a big hit...clients get excellent service from the support team and a lot of help from the Knowledge Base, but they also like other features of the system. At any given time, they have the visibility to see exactly what is going on with their support requests, who is working on what, and what the status is on each request. Another benefit is flexibility: Clients can choose who is authorized to place and see support requests. That also means better security. Go to to submit support requests and track their progress, approve estimates, upload screen shots, browse the Knowledge Base, or communicate with Technical Services team. Contact us with questions or to a arrange free training session for your only takes 15 minutes!

NAV Community News & Events

ChargeLogic Anywhere: Mobile Credit Card Processing Software for NAV
ChargeLogic Anywhere helps businesses take orders at tradeshows, on the road—just about everywhere—using an iPad or iPhone. Anywhere securely processes credit card payments and automatically transfers the payment and order information into NAV. Swipe credit cards using a card reader, take cash payments or purchase orders.
December 5, 2013 - 2 PM ET

ChargeLogic Connect: Easy E-Commerce, Secure Remote Storage, and Click-to-Pay Invoicing for NAV

Join ChargeLogic for a free, hour long web demonstration of ChargeLogic Connect, the leading cloud-based service for Microsoft Dynamics NAV. Connect is a PCI validated payment gateway that provides an easy way to integrate ChargeLogic Payments and NAV with e-commerce sites to get up and running fast.
December 13, 2013 - 2 PM ET


Re-experience NAVUG Forum with Collaborate
If you attended NAVUG Forum, you're automatically part of a group in Collaborate that will let you re-expertience the conference and reconnect with presenters and attendees. When you log in, click on your Communities and then click on NAVUG Forum 2013 Tampa. You'll have access to blogs, discussions, presentation slide decks, and more. Did you lose a business card of an important contact? Don't worry; attendees are listed there, too.

If you haven't used Collaborate yet, be sure to check it out. It's a great way to connect with other Dynamics NAV users and keep up on the latest news. NAVUG Members - you already have a profile. Simply log in using your Windows Live ID to get started. Start Collaborating now!

NAVUG Events
NAVUG is a convenient way to gain valuable knowledge from NAV experts. Learn more and sign up for any of the events below:  

  • 12/3 Forum Encore: Do You Hate Your Mouse? Keyboard Shortcuts
  • 12/4 Forum Encore: NAV Recruiter Forum - Tips, Tricks, and Tools
  • 12/5 Forum Encore: PS Wolters Kluwer - Navigating Sales and Use Tax with Dynamics
  • 12/6 Academy: NAV Development Series - Introduction to C/AL Part 4, Testing & Debugging (Dec 2013)
  • 12/10 Academy: Inventory Reconciliation
  • 12/11 Collaborate: Tour Your New Online Community
  • 12/12 Workshop: User Group Orientation
  • 12/12 Partner Showcase: Improve Your Month-end Close with Adra Match Balancer
  • 12/17 Ask the Experts: Finance
  • 12/18 Upgrade: A Users Experience and What to Expect and Plan For
  • 1/7 Forum Encore: Reporting 101 - Reports for Everyone!
  • 1/14 Workshop: Upgrading to 2013 - An End User's Perspective
  • 1/15 Partner Showcase: How to Go from Basic Reports to BI with the Jet Reports Suite of Solutions

Microsoft News & Events

Discounts and Promotions

  • Extend For Half - Until June 23, 2014, Dynamics NAV 2013 customers that need the deep functionality of the Extended Pack will receive a 50% license discount. This promotion is stackable and can be offered to new customers taking advantage of the Give Me 5 Again promotions.
  • Perpetual Licensing Volume Discount - Until June 23, 2014, Dynamics NAV 2013 customers needing 15 to 20 or more full users using the Perpetual Licensing model can qualify for discounts from 5-20%. 

Give Me 5! Special Opportunity to Get NAV for Just $3K
Do you know a growing company that's perfect for NAV but isn't quite ready to make the change? With the Give Me 5 Offer, now's the time! Until December 24, new customers can get the power of NAV for just $3,000. That includes the Starter Pack—3 Full Users and the modules companies typically look for—plus 2 more Full Users. That's a total of 5 Full Users and a savings of $11,000 off the standard NAV list price! If you have someone in mind for this great opportunity, let us know!They can also learn more at


Contact ArcherPoint for more information on offers from Microsoft.

NAV in the Cloud
Azure is Microsoft's platform for delivering the full Microsoft stack in the cloud. It's an open and flexible cloud platform that enables you to quickly build, deploy and manage applications, such as Microsoft Dynamics NAV 2013, across a global network of Microsoft-managed datacenters. With Windows Azure Infrastructure Services, you can access scalable, on-demand infrastructure using Virtual Machines and Virtual Networks. Build applications using any language, tool or framework, and integrate your public cloud applications with your existing IT environment. If you're interested in NAV in the cloud, contact ArcherPoint.

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