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What Dynamics NAV Version Are You On? Finding Your Version Number

ArcherPoint How-To Blog: Step-by-step instructions on how to perform specific tasks in Microsoft Dynamics NAV

Do you know what Microsoft Dynamics NAV version you are using? If not, this blog provides step-by-step instructions for finding your Dynamics NAV version. It has been split up and written for finding your version number in Microsoft Dynamics NAV 2009 or NAV 2013 through NAV 2018. If you have an idea of which version you are on, refer to that section; however, if you do not know what version you are using, try both methods. 

You might be asking, Why would I need to know my version number? It is important to know your version number so ArcherPoint’s support team members can better support you.

How to Find Your Microsoft Dynamics NAV Version in NAV 2009:

  1. Go to your Home page
  2. In the upper right hand corner, select the Blue Question Mark
  3. Select “Microsoft Dynamics NAV Help”
  4. Select “About Microsoft Dynamics NAV”

Microsoft Dynamics NAV Help menu

Figure 1. Microsoft Dynamics NAV Help menu

  1. Take a screenshot and send this to ArcherPoint Support

Screenshot displaying About Microsoft Dynamics NAV page in 2009

Figure 2. Screenshot displaying About Microsoft Dynamics NAV page in 2009

How to Find Your Microsoft Dynamics NAV Version in NAV 2013 and higher:

  1. Go to your Home page
  2. In the upper left hand corner select the Blue Down Arrow
  3. Select “Microsoft Dynamics NAV Help”
  4. Select “About Microsoft Dynamics NAV”

For the version number in NAV 2013 and NAV 2015, go to Help > About Microsoft Dynamics

Figure 3. For the version number in NAV 2013 through NAV 2018, go to Help > About Microsoft Dynamics

  1. Take a screenshot and send this to ArcherPoint Support

Screenshot displaying the About Microsoft Dynamics NAV page in 2013 and 2015.

Figure 4. Screenshot displaying the About Microsoft Dynamics NAV page in NAV 2013 through NAV 2018 versions.

If you have any further questions about finding your Microsoft Dynamics NAV version number, contact ArcherPoint today.

Read more "How To" blogs from ArcherPoint for practical advice on using Microsoft Dynamics NAV.

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