Microsoft Dynamics NAV and Dynamics 365 Business Central Support Plans
The ArcherPoint Help Desk is staffed with veteran Dynamics NAV and Business Central consultants, ensuring you receive high quality support for your ERP system. Our support plans are 12 month contracts, with monthly payments based on your chosen level of support.
Pearl
$950USD /$1,275CAD
per month
12 Hours
Guaranteed response time.
2 Hours
Per support incident.
Also Included
How to and Break-Fix
We answer questions and correct issues related to Dynamics NAV / Business Central and common add-on products such as:
- Lanham: E-Ship & EDI
- ChargeLogic Payments
- Easy Security
Training
Plan includes one-on-one refresher training on previously installed NAV or Business Central modules.
Diamond
$2,200USD /$3,000CAD
per month
2 Hours
Guaranteed response time.
3 hours
Per support incident with included development work.
Dedicated Resources
Single point of contact for
your support needs.
Includes
- Everything in the Pearl plan.
- Faster guaranteed response time.
- More hours per incident.
- Senior dedicated representative.
- Development (covered under support incident hours).
- Annual onsite or virtual visit up to 8 hours. Travel expenses will be billed.