Keep Customer Service From Suffering By Role Playing I’m writing this is writhing in frustration from several sources all related with customer support. Dare I say that I’ve had it with the avoidance techniques that are currently being deployed…

Halloween “Summit”: A Microsoft Dynamics NAV/Business Central Developer’s Horror Story It was a chilling night with fall breezes blowing as I drove through rural Georgia on my way to UG Summit 2019 in Orlando. The countryside was beautiful, but I…

Microsoft Dynamics NAV with a “Flare”: Cumulative Updates, Part 4 – Regression Testing and Deployment In this series of blogs, we have compared Microsoft Dynamics NAV to jeans…specifically, taking straight-legged jeans and converting them bell…

Microsoft Dynamics NAV with a “Flare”: Cumulative Updates, Part 3 – The Technical Update What do jeans craftily turned into bell-bottoms have in common with Microsoft Dynamics NAV? In this blog series, we’ve compared Microsoft Dynamics NAV to…

Microsoft Dynamics NAV with a “Flare”: Cumulative Updates, Part 2 - Planning What do jeans craftily turned into bell-bottoms have in common with Microsoft Dynamics NAV? In this blog series, we discuss how cumulative updates are like the pieces of…

Microsoft Dynamics 365 Business Central / NAV with a “Flare”: Cumulative Updates, Part 1 - What you Need to Know Confession: I was a pre-teen in the bellbottom-jean era. Now, don’t you dare look that up to see how old I am!  In a short period of…