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Open Again—How COVID-19 Impacted Retail’s Evolution and What You Can Learn From It

Thursday July 16, 2020
1:00 PM EDT / 11:00 AM PDT

As parts of the world reopen, how do retailers decide where to focus for business growth? What lessons did we learn during the shutdowns, and how have we evolved to keep our business intact and on track for future growth? Retailers that managed well adapted quickly to consumer demands and local policy. Now that we are open, what are consumers expectations and how do we meet them? 

Join us for a 30-minute live Q&A session where our retail experts, Kayla Magnan and Thomas Nielsen, discuss the measures and strategies some retailers leveraged to survive the last three months, and how they are managing their reopening. We’ll discuss how the pandemic has impacted retail’s evolution and the trends that contribute to some retailers’ success today. 

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About our speakers

Thomas Nielsen is renowned as one of the leading experts of retail technology in the Microsoft Dynamics ecosystem. He has worked with hundreds of retailers worldwide as a consultant and implementor of systems to improve workflows, increase revenues, and expand sales channels.  

Kayla Magnan grew up in retail and brings modern strategies and insights to businesses. Having worked for LS Retail, the largest provider of retail technology in the Microsoft ecosystem, Kayla provides advice and direction to retailers looking for digital transformation.  

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