ArcherPoint Announces the Promotion of Tammy Fawcett
Microsoft Dynamics Gold ERP Partner Selects Veteran Team Member and Expert in Customer Success and Operations for Leadership Role
Atlanta, GA – January 28, 2021 – ArcherPoint, Inc., a Microsoft Dynamics Gold ERP Partner and full-service provider of Microsoft Dynamics 365 Business Central, is pleased to announce that it has named Tammy Fawcett to lead the business unit at ArcherPoint focused on the Microsoft Dynamics, Office, Azure and Power Platforms. Fawcett has led Professional Services at ArcherPoint for the past six years and will continue to hold that role.
Fawcett is a 30-year veteran of the ERP industry who has dedicated her career to customer success and operations for customers leveraging Microsoft Dynamics technologies. Having spent 12 years with ArcherPoint in multiple leadership roles including Director of Customer Service and Director of Professional Services, Fawcett has proven her ability to drive results. She also currently sits on ArcherPoint’s board of directors.
“I could not be more confident with the decision to have Tammy in this role,” said Greg Kaupp, CEO and co-founder of ArcherPoint. “Throughout her career, she has proven herself to be a strategic leader who understands all aspects of our organization, from development and delivery to customer experience and employee satisfaction. We look forward to creating programs and initiatives that consistently deliver results, spur company growth, and delight customers.” Fawcett’s move into this role allows Kaupp to have a greater focus on strategic initiatives including IP development, innovation, international growth, and partnerships that will enable the company to drive transformation.
ArcherPoint is committed to building leaders and giving opportunities for professional development and growth. ArcherPoint’s pioneering approach to management and organizational structure provides an environment for individuals to build experience through leadership roles, as Fawcett will be doing during her term.
“I’m very excited to serve ArcherPoint and our clients in this role,” said Tammy Fawcett, lead for ArcherPoint. “Our customers are the focus of what we do, and a key goal of ours is to ensure that we are providing a seamless, cohesive experience for our clients. We’ve reorganized our teams to promote greater growth through collaboration and process improvement. We serve customers modern workplace solutions built around Microsoft Dynamics 365 Business Central, and we are energized to continuously improve our services and offerings to meet the need of our clients.”
ArcherPoint recently expanded its managed IT services offering with significantly more resources and expertise in Microsoft Dynamics 365 Business Central and Azure, as well as productivity tools such as Microsoft 365 (formerly Microsoft Office 365). Fawcett’s responsibilities will include helping the company focus on transforming its business to provide the modern workplace needs of its customers—cloud-first, subscription based, with Dynamics 365 at the core—while helping ArcherPoint’s Dynamics NAV customers as they move to the cloud and upgrade to Business Central.
Founded in 2002, ArcherPoint, Inc. is a leading Microsoft Dynamics Gold Certified Partner, providing business solutions based on proven Microsoft applications and tools to companies throughout North America. ArcherPoint’s certified, experienced professionals collaborate with clients to design, implement and support solutions tailored to their unique requirements—from back office accounting to industry focuses on manufacturing, distribution, retail, professional services, food and beverage, and large equipment rental. Today, our team includes experts around the world, focused on Dynamics 365 Business Central and Dynamics NAV solution implementation, integration, development, 24/7 support, and upgrades. With a commitment to quality service, ArcherPoint is dedicated to helping companies realize true business value by giving them access to world-class ERP solutions that will grow with them to meet their needs now and in the future. www.archerpoint.com