The Platinum 10 Plan: Support Plus Development
ATLANTA, GA — March 13, 2018 — ArcherPoint Inc., a Microsoft Dynamics ERP Gold Partner and full service provider for Dynamics NAV and Dynamics 365, announced the launch of the Platinum 10 Unlimited Support Plan.
The Platinum 10 Plan builds on ArcherPoint’s popular platinum level support plan offering ArcherPoint’s reliable Dynamics NAV support, plus ten hours of development work per month.
The launch of this new plan was in response to continued requests from clients. Over the years, as ArcherPoint’s support team has worked to resolve support tickets, a reoccurring theme has presented itself: to resolve support requests be it performance issues, problems with add-ons, or workarounds, there would need to be some development work: not hours and hours, but rather some tweaks of the code.
We wanted to be able to offer this type of help to our clients without having them break the bank. Hence the Platinum 10 Plan. This plan provides the right amount of support with just the right amount of development time allotted. This saves the client time, money, and frustration.
The Platinum 10 Plan is available to any current client at any time. There is no need to wait until the next billing cycle, anyone can upgrade at any time to take advantage of this new offer.
Director of Customer Service at ArcherPoint, Tammy Fawcett, is excited to offer this new service. “We receive so many requests for small development projects we wanted a way to be able to deliver on these requests in a timely and fair manner. We are pleased to have created this offering as it embodies our mission of providing exceptional customer service combined with our core value of delighting clients.”
Contact us to learn how to upgrade to the Platinum 10 Plan.
ArcherPoint has built a business around adaptive innovation. Regardless of industry, companies look to ArcherPoint as a business solution provider and partner they can depend on to deliver results. Our history with Microsoft Dynamics NAV dates back to the product’s beginnings. Today, our team includes experts all over the world, not only in Dynamics NAV solution design, development, 24/7 support, and upgrades, but also in accounting, manufacturing, retail, distribution, and other key areas of business. With a commitment to quality service, ArcherPoint is dedicated to helping companies realize true business value by giving them access to world-class ERP solutions that will grow with them to meet their needs now and in their future.